Shipping/Returns Policy

  • Does Palladio Beauty offer product Exchanges?

    Of course! Palladio offers product exchanges on all products purchased on PalladioBeauty.com within 30-days of the original purchase. Exchanges are granted exclusively for items purchased from www.PalladioBeauty.com. Items bought from other stores or websites should be returned directly to their ...

  • Do I have to pay return shipping for a product exchange on PalladioBeauty.com?

    Yes, customers are responsible for return shipping expenses back to PalladioBeauty.com and we will cover the return shipping of the new product back to you. Refunds are not provided for price differences between exchanged products (if the chosen exchange was for a lesser value item). We are happ...

  • Do international order payments include customs, duties or taxes?

    Orders shipped outside the U.S.A. may be subject to government taxes, duties, and brokerage fees. These may include customs fees, sales taxes, VAT, GST, and import duties. Such fees are typically levied by the destination country's government and the shipping company (e.g., FedEx) to process the ...

  • Do you charge for Shipping on PalladioBeauty.com?

    We offer free shipping on all USA orders over $35 and all Canadian orders over $100. Orders under these thresholds are subject to our shipping charges below: For USA: Order Total $0 - $34.99: Standard USA - $7.00, (Rush USA - $10.00) Order Total $35 & up: Standard USA - FREE SHIPPING For C...

  • Do you offer Free Shipping?

    Yes, we offer free standard shipping on all orders $35 or more (before taxes & after all discounts are applied) and on all Canada orders of $100 or more. Free shipping becomes available as a "Shipping Method" for orders totaling $35.00 or more before taxes (after discounts) for orders in USA...

  • Do you ship internationally?

    At present, we are unable to accept orders billed or shipped to destinations outside of the United States or Canada. For international orders, we recommend visiting our Palladio Beauty Amazon Store as it offers international shipping options. You can also find Palladio on our internatinoal Amazon...

  • How do I return a product back to PalladioBeauty.com?

    All products purchased on www.PalladioBeauty.com are final, returns are not accepted. However, we do offer a 30 day "no questions asked" exchange policy for products purchased exclusively on www.PalladioBeauty.com To exchange a product within 30 days of purchase, complete our Return/Exchange For...

  • How long does it take to process my order on PalladioBeauty.com?

    We strive to process all orders within 1-2 business days. Please note that orders placed on Saturdays and Sundays are typically processed on the next business day.

  • What is Palladio's Return Policy?

    We do not offer returns for any items purchased on PalladioBeauty.com. We are happy to exchange the item for a product of equal or lesser value. If you are dissatisfied with any item purchased from our online store, you can return the unused portion within 30 days of the purchase date for any ite...

  • What is Palladio's Shipping Policy?

    Shipping: Shipping Charges: Our shipping charges are structured as follows: For USA: Order Total $0 - $34.99: Standard USA - $7.00, Rush USA - $10.00 Order Total $35 & up: Standard USA - FREE, Rush USA - $10.00For Canada: Order Total $0 - $99.99: $25 Order Total $100 and up: FREEIt's essenti...